FAQs

Where Can Waken Brew Coffee Reach You?

Good news! Waken Brew Coffee is a global delight—we ship worldwide!

How Fresh Are Waken Brew Coffee's Beans?

Freshness is our middle name! Each order is roasted on-demand, ensuring that the coffee you receive is as fresh as it gets. We also use airtight packaging to lock in that intoxicating aroma and taste until the moment you're ready to brew.

What's the Origin Story of Waken Brew Coffee's Beans?

Our beans are adventurers, just like you! We source them from diverse locales across the globe, including Central and South America, Africa, and Asia. This ensures that every cup you enjoy is a journey in itself, crafted from beans that meet our exacting quality standards.

When Will My Waken Brew Coffee Arrive?

Within the U.S., your brew is usually only 3 to 5 business days away via USPS. Internationally, we ask for a tad more patience to ensure the coffee meets your expectations.

If your Waken Brew Coffee hasn’t knocked on your door within 8 business days, don’t hesitate to contact us—we're as keen as you are to resolve any delays.

How Do I Keep My Waken Brew Coffee Tasting Fresh?

The type of coffee you have dictates its shelf life. In general, keep your coffee in a cool place with humidity levels around 30 to 50 percent. Green coffee beans should be stored in breathable containers like burlap bags and can be good for up to 4 years, depending on conditions.

Roasted coffee, on the other hand, stays in peak condition for about a year when unopened, or up to 2 years in the freezer. To maximize flavor, plan to use opened roasted or ground coffee within a week.

What's the Return Policy at Waken Brew Coffee?

We don't accept returns on coffee due to its perishable nature. However, if your order arrives damaged, please get in touch within 48 hours for an exchange. We're committed to making it right!